Ber 365 FAQ — all your questions
answered here

No. Under ber 365 rules, each person is allowed only one account. Creating multiple accounts may result in all of them being banned and any accumulated bonuses being forfeited. For more details, Terms & Conditions Read.

on the login page and click the "Forgot Password?" link. Enter your registered mobile number or email address, and a reset code will be sent to you. Use the code to set a new password — and you're good to go!

Yes, KYC verification must be completed before making a withdrawal. Simply upload a photo of your National ID or passport. Verification is usually completed within 24 hours. KYC-verified accounts have much higher withdrawal limits.

If your account is suspended, the reason will be shown at login. To resolve the issue, Help Center contact us. Most issues are resolved within 24–48 hours.

ber 365 accepts deposits via Mobile Pay, Nagad, Rocket, Upay, and bank transfer. Mobile banking deposits are typically credited instantly.

The minimum deposit is just ৳200 BDT. The maximum limit depends on your payment method and account tier. KYC-verified accounts enjoy significantly higher deposit limits.

Note your mobile banking transaction ID and refresh the page. If it still hasn't arrived after 15 minutes, contact support with that transaction ID Help Center Contact us. We will resolve it promptly.

ber 365 does not charge any fees on deposits. However, your mobile banking operator may deduct their own transaction fee in accordance with their standard terms.

Log in to your account and go to the "Withdraw" section. Select your payment method, enter the amount, and provide your mobile banking number. Once you submit the request, funds are typically transferred within 24 hours.

The minimum withdrawal at ber 365 is ৳500 BDT. Unverified accounts may have restricted withdrawal limits. Completing identity verification significantly increases your withdrawal limit.

Most withdrawal requests are processed within 12–24 hours. During weekends or public holidays, it may take a little longer. For urgent cases, Help Center Let us know.

No, bonus balance cannot be withdrawn directly. Once you complete the required betting turnover (wagering), the bonus converts to your main balance and becomes withdrawable. Terms vary for each bonus — on the rewards page View details.

ber 365 offers a welcome bonus, first deposit bonus, daily cashback, referral bonus, loyalty points, and special tournament bonuses. New members can receive up to 100% on their first deposit. To see all offers, Rewards Page Visit us.

A wagering requirement is the condition that you must bet a specified multiple of your bonus before it can be withdrawn. For example, a BDT 100 bonus with a 5x wagering requirement means you need to place BDT 500 in bets before the bonus becomes withdrawable. A time limit also applies.

Find your referral link or code in your account dashboard. Share it with a friend or contact. Once they register and make their first deposit, the referral bonus will be credited to your account.

Every bet you place on ber 365 earns loyalty points. Accumulate points and redeem them for cash rewards, free bets, or special prizes. Regular players unlock even greater benefits as they move up the tiers.

ber 365 offers betting on cricket, football, tennis, badminton, kabaddi, hockey, and 30+ more sports. Lottery, jackpot, and casino games are also available. For more details, Bets Page View.

Live betting means placing bets in real time while a match is in progress. Odds update every moment, making it a great opportunity for experienced bettors to read the game and make informed decisions. Betting Tips Read it to get better results.

Yes. If a match is cancelled or postponed, your stake is fully refunded. The system processes the refund automatically, and the amount is usually back in your balance within 1 hour.

An accumulator — or "parlay" — combines multiple events into a single bet. If all selections are correct, the odds multiply together for a much bigger payout. However, if even one result is wrong, the entire bet is lost.

Yes. ber 365 uses fully SSL-encrypted connections. Your personal information and financial transactions are completely secure. We do not share personal data with third parties. Details Privacy Policy View.

Yes. ber 365 supports OTP-based two-factor authentication. An OTP is sent to your mobile every time you log in, making it the most effective way to keep your account secure.

Never. No ber 365 staff member will ever call or message you to ask for your password or OTP. If anyone does, it is likely a scam — immediately Help Center Let us know.

ber 365 does not sell or share users' personal information with third parties for marketing or commercial purposes. All data is kept strictly confidential, except where required by law. To read our full policy, Privacy Policy Read.